ChrisMaverick dotcom

on stupid customer service people…

I tried to order a shoulder brace since I’ve been screwing my shoulder up pretty badly wrestling. I just got the following mail from the company I ordered the brace from:

I have been informed that the shoulder support that you ordered, is being
redesigned at the moment, and will not be available for a couple of months.

Please find a link below to the Neck Collar, which is what the manufacturer
has suggested in its place.
Please let me know what you would like to do, so I can either ship out the
product to you, or refund your money.

Uh… but I have a bad shoulder, not a bad neck. Exactly how is having better neck support going to help that? Also, the link doesn’t even work.

om

6 comments for “on stupid customer service people…

  1. November 9, 2004 at 10:53 am

    They’re not claiming it will help. Their manufacturer just wants to sell you something, and they figure maybe you have neck problems too.

    1. mav
      November 9, 2004 at 11:39 am

      uh yeah… like yay for free enterprise or something…

  2. November 9, 2004 at 11:17 am

    Customer Service Crack Day

    You’re not the only one having fun with Customer Service folks today. My friend is too…

    1. mav
      November 9, 2004 at 11:42 am

      Re: Customer Service Crack Day

      well to be fair, when I wrote back and said “umm, no, just send me my money back” they did get back to me with a “no problem, sir. We’ll do that right away.” So it looks like is having a worse day than I am.

      Of course, I haven’t actually gotten the money back yet. And I still don’t have a shoulder brace, so who knows how its really gonna go.

  3. November 9, 2004 at 12:12 pm

    Oh yeah, I forgot to mention… you stole Blue Meanie’s theme song dammit!

    1. mav
      November 9, 2004 at 12:54 pm

      yeah, I learned that the Meanie used to use that after the fact. I actually used it because the song I was originally going to use was the same that Vega$ had chosen to use that day. Blah.

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